A new home for Ana

Current individual case work

by LKO,  2016/03/16

Quick, lasting and comprehensive help for as many needy people as possible. With this goal in mind the employees and voluntary workers of humedica provide worldwide emergency and disaster relief since many years now. Although this commitment aims to support preferably a wide number of people, humedica intervention teams time and again come face to face with personal fates that can not be eased by extensive relief measures, but require individual support. In cases, where people can not help themselves due to lacking resources or unfavourable external circumstances, the individual case work of humedica takes action.

humedica implements this special kind of help several times a year and thereby takes measure that sometimes mean the difference between life and death and sometimes improve the living conditions of whole groups. By means of our individual case questionnaire we would like to present you people and their living situations, humedica supports by it´s current individual case work.

Today you will hear a story about Ana from Albania - not only about herself, but also about her family.

Name and age:

Ana, 50 years

Project country:


How is the humanitarian situation in the project country?

Although Albania is an official candidate for accession to the EU since June 2014, the Balkan state is still one of the poorest countries in Europe. A high level of unemployment as well as chronic supply shortages reflect the poor economic situation and constantly raise challenges for the biggest part of the population. Blackouts for hours, deficient heating possibilities and the lack of running water are part of a depressing daily reality for many people and often reaches the limits of what is bearable - especially in the cold months of winter.

The situation is particularly difficult for the Roma community, which, like in many other countries, also in Albania suffers from increased social exclusion and oppression. According to UNICEF 85 per cent of the Roma households have no sufficient food supply, 78 per cent live below the subsistence level of 100 Euro a month.

As these living conditions do not raise hopes for a better future, many Albanians decide to emigrate into the West. There they are rated as refugees from a supposedly secure home country and have almost no chance for asylum in these days, so that they often have to return disillusioned to their homeland.

On top of the serious social insecurity two heavy floods forced thousands of people to leave their homes, which caused the Albanian government to call for international help.

Under which circumstances lived Ana when the individual case work started?

Ana, who today is 50 years old, lived with her two youngest daughters in the small town Pogradec near the Macedonian border. With no other income than just 36 Euro of monthly social welfare, the family faced bitter poverty and could only survive by the alms of friends and acquaintances.

These difficult conditions were still aggravated by their awful housing situation. The small apartment shared not only by Ana and her daughters, but also by her mother and niece, was completely run-down and in fact uninhabitable: the windows had no glasses, the walls were deteriorated and the thin wooden doors were leaky. There was no furnace or heating at all, so without any possibility to warm up the family had to freeze.

The local partner Fondacioni Nehemia Albanien e.V. called humedica´s attention to the fate of Ana and her family and humedica decided to include Ana due to her vulnerable position in its individual case work programme.

How does humedica support Ana?

To improve the disastrous living conditions of Ana and her daughters and to ameliorate especially her housing situation, together with the Albanian partner organisation humedica provided and paid for a basic renovation of the house.

Walls were plastered, windows and doors replaced and power cables were installed. Thanks to a new wood-fired oven Ana can now heat up the room so that no one has to freeze and fear for cold-related diseases any longer. Even the roof, which was in danger of collapsing, could be renewed and therefore stopped being a danger for all inhabitants.

Finally the individual case work programme provided Ana and her family with enough fire wood for her new furnace and equipped the kitchen with urgently needed basic food.

How does Ana live today?

Thanks to the radical renovation of her apartment, Ana and her daughters have now a secure home offering shelter to survive the cold winter months. The family now lives in a decent accommodation and Ana´s children have the opportunity to grow up in a safe environment.

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